2201 Sable Blvd. Unit 1003 Aurora, CO 80011 Email: talmidim7@comcast.net 11/19/2015 To the Department of Human resources: I am writing to request an employment opportunity with your company. I have completed a certificate in customer service with the Denver Urban League. My interests lean more toward the customer service field since it would allow me to work with people. I have the ability to teach anyone what I have learned. I have also worked with visually impaired and blind persons in this realm. I also managed a convenience store located in the Denver federal Center for nine years. As owner/operator I was responsible for all aspects of the business, customer relations, bookkeeping, purchasing and management. I can be a great benefit to your company. I spent my last semester in school working in the Computer Access Center at Metro State College. This center directs its talents toward enabling students with disabilities to meet their academic needs. In this position, I was asked to write training modules for adapted software such as JAWS (Job Access With Speech which is a screen reader) and a How-To manual for students new to computers and the Internet. I have also been asked to maintain the systems that used the JAWS program which is a screen reading program for blind computer users. I hope to obtain my certification in A+ in December of 2004. I would like to share with you both my knowledge and my talents. Cordially Yours, Robert Wright Robert Wright 2201 Sable Blvd. Unit 1003 Aurora, CO 80011 Email: talmidim7@comcast.net Telephone 720 289-4655 OBJECTIVE: To obtain a position in customer service. With the ability to render excellent service to all customers. SUMMARY OF SKILLS Software Packages: * Windows Operating Systems (98, 2000, XP, Windows 7 and Windows 10) * Microsoft Office up to 2007 * Kurzweild 1000 * JAWS * NVDA Other Skills & ACCOMPLISHMENTS o National Whose Who of College Students o Defensive coach for a Beep Baseball team o Keynote speaker at the Lakewood Country Club addressing sports for the disabled EDUCATION úCommunity College of Denver, Computer Training for People with Disabilities program, an intensive 2-year, hands-on technical training program for Business Applications Programming and Business Development 08/99 ? 08/02 GPA: 3.43 ú Texas Southern University; Bachelor of Science in Education 08/80 ? 08/85 GPA: 3.5 ú University of Missouri, Columbia 06/78 ? 05/80 GPA: 2.7 ú Missouri School for the Blind (High School) 11/75 ? 05/78 G.P.A. 2.3 EMPLOYMENT HISTORY 09/91 ? 11/98 Wright Place; Denver Federal Center, Bldg. 50, 599 Kipling Blvd, Lakewood, CO 80223 Owner/Manager of a convenience store; responsible for customer relations as well as bookkeeping, ordering, purchasing; and cashier. 03/88 ? 03/89 Taco Bell Receiving, stocking, cleaning, cooking, taking orders 08/86 ? 07/90 Massey Twins and Instruments 4 Christ Sound engineer, responsible for balancing and equalizing music References Available Upon Request Certificate of Completion URBAN LEAGUE OF METROPOLITAN DENVER, INC. Certifies that Robert D.L.A. Wright III, Has successfully completed the seventeen modules of the two-week Customer Service, Training Program. Presented on August 20, 2004 Rexine Walinger, Customer Service Training Instructor Urban Leag, of Metropolitan Denver Inc. Alexander-Holt, Chief Operating Officer Urban League of Metropolitan Denver, Inc.